Contact & Communication Policy

What we contact you about

We use your contact details only to:

• Respond to the enquiry you submitted
• Schedule and confirm site visits
• Share pricing, quotations, and project information you requested
• Follow up on an enquiry or booking already in progress
• Share relevant project updates if you have an active booking

We do not sell, rent, or share your contact information with unrelated third parties for their own marketing purposes.

WhatsApp communication

WhatsApp is one of our primary channels for responding quickly to enquiries. By messaging us on WhatsApp or clicking a WhatsApp button on this website, you agree to receive replies from our team on WhatsApp, including follow-up messages related to your enquiry.

Opting out

If you no longer wish to be contacted, you may tell us at any time by replying “STOP” to any WhatsApp/SMS message, or by emailing support@globalmahanshibuilders.com with your request. We will stop marketing-related contact promptly; we may still need to contact you regarding an active booking, registration, or construction agreement already in progress.

Response time

We aim to respond to enquiries during working hours: 9:30 AM – 5:30 PM (Tuesday holiday). Enquiries submitted outside these hours are answered the next working day.

Accuracy of information shared

Any pricing, availability, or project information shared with you by our sales team over phone, WhatsApp, or email is considered indicative until confirmed in a written quotation. Please refer to a signed, written document for any information you intend to rely on for a purchase decision.

This policy should be read together with our Privacy Policy, Terms & Conditions and Disclaimer.